Frequently Asked Questions

We here at American Auto Body & Collision pride ourselves in getting our customer in and out as quickly as possible.  The turnaround time depends on the extent of your car damage, but you can expect it to take between 1-2 weeks.

Absolutely! We have established strong working relationships with all insurance companies. As your trusted advocate, we go above and beyond to ensure that your vehicle is repaired properly and safely. Our team takes the lead in communicating and coordinating with the insurance company on your behalf, guaranteeing that all necessary repairs are approved and carried out to the highest standards. You can rely on us to handle the entire process, allowing you to focus on other important matters while we handle the insurance-related aspects of your auto body repairs. Rest assured, we are committed to your satisfaction and ensuring a seamless experience throughout the entire repair process.

Ultimately it is your responsibility.  Expenses may be paid by your insurance, the insurance of the at-fault party or out of pocket.

A vehicle is considered “totaled” when the repair costs reach or exceed 75% of its current market value. In such cases, insurance companies typically compensate you based on the vehicle’s “actual cash value,” which reflects its present-day worth.

If your car is stolen or totaled, insurance companies will pay the ACV or “actual cash value” for your car.  This is the amount of money your car is worth before your car accident minus your deductible.

Yes, your vehicle will be safe to drive after an accident repair. At our auto body shop, we prioritize the safety and integrity of your vehicle above all else. Our team of skilled technicians follows industry-leading practices and utilizes advanced repair techniques to ensure that your vehicle is restored to its pre-accident condition.

We conduct a thorough inspection of the repairs to verify that all safety features, structural components, and mechanical systems are functioning optimally. Additionally, we use high-quality parts and materials that meet or exceed industry standards. By adhering to strict safety protocols and employing experienced professionals, we guarantee that your vehicle will be roadworthy and safe for you and your passengers.

Your safety is our top priority, and we take every measure to deliver the highest level of quality and confidence in our repairs.

Our skilled collision repair technicians execute high-quality repairs that restore your vehicle’s value and aesthetics. When repairs are performed to industry standards this helps to maintain the resale value of your vehicle.